TL;DR
Unofficial Steam status trackers show the Steam Store as very slow and the Steam Web API offline while many core services report high user counts. Regional connection managers and game APIs show mixed behavior, with some services marked very slow or offline.
What happened
An unofficial Steam status page is reporting widespread performance problems affecting Steam services. The site shows the Steam Store labeled as "Very Slow" and the Steam Web API marked as "Offline." At the same time, the tracker records 26,398,000 users online on Steam and 7,556,000 users in-game. Various game APIs are affected: the Dota 2 API is listed as offline and several Counter-Strike–related APIs and the TF2 API are marked very slow. Connection manager availability across regions is uneven: most European nodes report OK, some American nodes show low load, while Johannesburg is marked high load and Sydney at 75.0%. The status tracker recorded 157,000 page views in the past hour, which the site interprets as an indicator of an issue with Steam. The report comes from an unofficial monitoring project and is not an official Valve communication.
Why it matters
- A slow or offline Steam Store can impede users from browsing or purchasing content and may disrupt time-sensitive sales or promotions.
- The Steam Web API being offline could affect third-party services, tools, and integrations that rely on that API for data.
- Game-specific API outages (Dota 2 offline, CS/TF2 APIs very slow) may affect matchmaking, inventory services, or game-related features that depend on those endpoints.
- Regional connection manager load differences suggest the impact may vary by location rather than being uniformly global.
Key facts
- Steam Store status on the tracker: Very Slow.
- Steam Web API status on the tracker: Offline.
- Users reported online on Steam: 26,398,000.
- Users reported in-game on Steam: 7,556,000.
- Steam Connection Managers: 95.2% online (percentage reported for last two days).
- SteamStat.us page views in the past hour: 157,000 (the site notes this as an indicator of an issue).
- Dota 2 API: Offline according to the tracker.
- Counter-Strike APIs and TF2 API: Various endpoints listed as Very Slow.
- Regional notes: Johannesburg reported High load; Sydney at 75.0%; several regions show OK or Low load; DXB (Dubai) shows 0.0% on the tracker.
What to watch next
- Whether Valve posts an official status update or acknowledgement — not confirmed in the source.
- Restoration of the Steam Web API and game-specific APIs (Dota 2, CS, TF2) on the tracker.
- Changes to Steam Store responsiveness and the tracker’s page-view metric to see if traffic/issue levels decline.
Quick glossary
- Steam Store: Valve's digital storefront for purchasing and browsing games and other content on the Steam platform.
- Steam Web API: An interface provided by Steam that allows third-party applications and services to request data about games, users, and other platform information.
- Connection Manager (CM): Regional servers or nodes that help route and manage user connections to Steam services; availability and load can affect user experience.
- API: Application Programming Interface — a set of rules and endpoints that allows software to request and exchange data with another service.
Reader FAQ
Is Steam completely down?
Not confirmed in the source; the tracker shows the Store very slow and the Web API offline while other Steam services report many users online.
Are purchases and transactions affected?
Not confirmed in the source.
Has Valve acknowledged the issue?
Not confirmed in the source.
How can I monitor the situation?
The unofficial tracker (steamstat.us) and related monitoring projects are showing current statuses; official Valve channels are not reported in the source.
Unofficial Steam Status Refreshing in 43 seconds There have been 157,000 page views on this site in the past hour, this indicates an issue with Steam. Steam Services Online on…
Sources
- Steam Store is offline
- The Steam Store has become unbearably slow
- Slow Downloads and Connection to Content Servers
- Steam Servers Are Currently Unavailable or Too Busy
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