How Microsoft placated callers by routing them to ‘Bill Gates’s office’
TL;DR A former Microsoft engineer describes a support-era workaround: irate callers demanding to speak with Bill Gates were routed to…
How Silicon Valley Bankers, Steve Jobs and Toy Story Rescued Pixar
TL;DR In late 1994 Pixar was close to collapse—no profits, a restrictive Disney deal, and payroll covered by Steve Jobs.…
College Dropout Status Is the Hottest Credential for Startup Founders
TL;DR Amid the current AI-driven funding cycle, founders are increasingly promoting their college-dropout status during Y Combinator Demo Day pitches.…
Warren Buffett Steps Down as Berkshire Hathaway CEO After 60 Years
TL;DR Warren Buffett has relinquished the CEO role at Berkshire Hathaway after six decades, handing operational control to Greg Abel…
Stewart Cheifet, creator of Computer Chronicles, dies at 87 in Philadelphia
TL;DR Stewart Douglas Cheifet, the producer and host behind PBS's Computer Chronicles and Net Cafe, died on December 28, 2025,…
Founders Tade Oyerinde and Teddy Solomon on building engaged audiences
TL;DR At TechCrunch Disrupt, Campus founder Tade Oyerinde and Fizz co-founder Teddy Solomon described tactics they use to grow and…
Hacker News thread: users share New Year greetings and a project milestone
TL;DR A Tell HN post titled 'Happy New Year' drew short replies from users across the globe exchanging New Year…
How Abit’s innovations and missteps led to the end of a motherboard icon
TL;DR Abit rose to prominence in the 1990s by shipping enthusiast-friendly boards like the IT5H and BP6, but a string…
Responding When Users Publicly Say They Hate Your Product: A Playbook
TL;DR Public complaints mix factual critique with emotional regulation; addressing only facts often fuels escalation. Take responsibility first, listen, and…
When Someone Publicly Says They Hate Your Product — What to Do Instead
TL;DR Public, angry feedback often mixes factual complaints with emotional regulation; responding with defense usually escalates the situation. The piece…